Calculate break-even by pairing operating expenses and debt service with realistic effective rents, then factoring vacancy loss, concessions, and exposure. Run scenarios for different pricing ladders and lease-up speeds, so every decision reflects cash flow reality. Share the number with your team, make it vivid, and anchor daily priorities to that shared objective.
Translate goals into a weekly absorption plan grounded in lead-to-tour and tour-to-lease conversion rates. Include seasonality, competitor deliveries, and move-in readiness. At a 220-unit midrise, shifting targets by weekday boosted leasing momentum by 18%, simply by aligning staffing and ad spend with demonstrated inquiry patterns and tour availability.
Secure model units, signage, digital applications, credit screening, and deposit workflows. Test phone routing and online scheduling. Train for fair housing, objection handling, and amenity storytelling. Do a full pre-open dry run—tours, follow-ups, and move-in steps—so the first week feels practiced, controlled, and unmistakably welcoming to early adopters.
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